How May We Help You?
Below you will find answers to frequently asked questions pertaining to check-in, cancellation policies, recreation, spa policies, and dining times at Langdon Hall.
Should you have any further questions, please call us and we would be happy to discuss them with you.
Check-In / Check-Out + Cancellation
Check-In / Check-Out
Check-In Time: 4:00 p.m.
Check-Out Time: 11:00 a.m.
Cancellation Policy
Due to our size, cancellations of room reservations made within 72 hours of arrival are subject to a charge of one night. We require 48 hours notice for spa cancellations.
Dining Enquiries
Lunch: The Dining Room is open for lunch from 12:00 p.m. to 2:30 p.m. daily. Seating on the outdoor terrace under the camperdown elm tree is available throughout the summer months.
Dinner: Reservations for our à la carte dinner offering are available between 5:00 p.m. and 8:15 p.m. daily.
Wilks' Bar: Enjoy a signature cocktail by a welcoming wood-burning fireplace. Cocktails are currently available from 12:00 p.m. until 9:00 p.m. daily.
Spa Enquiries
The Spa offers a wide variety of aesthetic and therapeutic services. As space is limited, appointments should be made as soon as possible. The Spa's direct phone number is 519.624.3220 to obtain information or to book treatments.
Within the Spa there is a whirlpool, sauna and steam room. All guests may enjoy these facilities while the Spa is open. We also have an exercise facility available 24 hours a day.
Hours of Operation:
Saturday to Wednesday: 9:00 a.m. to 6:00 p.m.
Thursday and Friday: 9:00 a.m. to 8:00 p.m.
Hotel Amenities + Activities
All overnight visitors are welcome to enjoy the full amenities of Langdon Hall, which includes the comfortable sitting rooms; the outdoor pool, tennis court and croquet lawn; access to sporting equipment including mountain bikes; 12 km of walking trails; whirlpool and sauna; indoor exercise room; and Langdon Hall's famed vegetable and flower gardens. We also invite our overnight guests to sign up for a complimentary activity while joining us!
Sitting Services
At Langdon Hall we adore kids and have an assortment of activities to entertain children of all ages. If you’re looking for a break from your little ones, we are pleased to recommend Nannies to the Rescue, a Waterloo based placement agency providing high-quality homecare for visitors to the Hotel.
Feel calm about leaving your child knowing that the babysitter has the experience and certifications needed. All Nannies to the Rescue candidates go through a rigorous vetting procedure and all written references are verified.
Please reach out directly to Nannies to the Rescue to learn more and find the perfect babysitting match for your family during your visit to Langdon Hall.
If you require sitting services for your furry friend, please fill out the pet sitting request form by clicking below. Please note, these services are not confirmed until someone from our team reaches out.
Pet Policy
It would be our pleasure to welcome your beloved, well-behaved, pet to Langdon Hall.
We love pets but only have a limited number of pet designated rooms available. We kindly ask that arrangements to bring your pet are made in advance.
Pet-designated rooms are located on the terrace level of the Cloister Building with easy access to the outdoors. The Hotel reserves the right to limit the total number of pets on the property at any one time. In order to bring your pet along we require guests to have a valid credit card and a completed Pet Policy on their reservation.
A non-refundable cleaning fee of $50 per pet will be charged. Â If your pet has a pal, they are welcome to join but please note, there is a limit of two (2) pets allowed per room. Of course, guide dogs for the blind or otherwise disabled are exempt from the pet policy.
While visiting us with your pet please keep in mind that not everyone is as passionate about pet ownership as we are. A refundable $300.00 deposit will be held in the event that your pet causes damage and/or an audible disruption.
We trust that you will maintain control of your pet's actions and noise so that it doesn't adversely affect the experience of your fellow guests.
Guests are required to complete and sign our digital Pet Policy form. This can be done ahead of your stay by clicking below.