COMMENT CARD

We would love to hear about your experience at Langdon Hall. Please take a moment to complete our online comment card to help us make your next stay at Langdon Hall more enjoyable.

Guest Info
1. Please provide us with the following details about your stay:
         
 
Name: * First, Last Date of Stay: * * *
Email: * Room #:
Feedback & Comments
   
2. How did you hear about Langdon Hall?
       
3. What was the purpose of your visit?
*    
       
4. How did you make your reservation?
       
5. Will you recommend Langdon Hall to your family, friends and colleagues?
Yes No    
         
6. Are you planning another visit to Langdon Hall?
Yes No    
         
Rate Our Hotel
         
7. Please rate how the following met your expectations of Langdon Hall:
   
 
Reservations:
Exceeded Expectations
Met Expectations
Didn't Meet Expectations
Not Applicable
Promptness and efficiency
Courtesy of attendant
Quality of information provided
Accuracy
         
Reception and Guest Service:
Exceeded Expectations
Met Expectations
Didn't Meet Expectations
Not Applicable
Greeting upon arrival
Courtesy and professionalism
Check-in efficiency
Knowledge and helpfulness
Checkout efficiency
Porter service
Valet parking
Sincere farewell upon departure
         
Rooms:
Exceeded Expectations
Met Expectations
Didn't Meet Expectations
Not Applicable
Cleanliness upon arrival
Servicing during your stay
Turndown service
Quality of amenities
Quality of furnishings, décor & lighting
Bath facilities
Heating and air conditioning
TV, Phone, and Internet service
         
Dining:
Exceeded Expectations
Met Expectations
Didn't Meet Expectations
Not Applicable
Reservations
Restaurant cleanliness and décor
Prompt service
Knowledge and courtesy of staff
Quality of food and portion size
Wine list
Bar service
Breakfast
Room service (timely and correct)
         
Spa:
Exceeded Expectations
Met Expectations
Didn't Meet Expectations
Not Applicable
Availability of appointments
Ease of booking appointments
Reception upon arrival
Quality of treatments
Variety of treatments
Courtesy and helpfulness of staff
Knowledge of staff
Retail product selection
Guest change facilities and amenities
         
Conference Rooms:
Exceeded Expectations
Met Expectations
Didn't Meet Expectations
Not Application
Set-up and cleanliness
Audio-visual equipment
Availability of staff when required
         
Other:
Exceeded Expectations
Met Expectations
Didn't Meet Expectations
Not Application
Grounds
Pool
Trails
Fitness facility
         
Overall Rating:
Exceeded Expectations
Met Expectations
Didn't Meet Expectations
Not Applicable
Total value for the price paid
           
       
8. What aspect of Langdon Hall did you enjoy the most?
 
 
9. How did Langdon Hall compare to your best hotel experience?
 
 
10 Is there a particular department or individual you would like to recognize that you feel went above and beyond to make your stay more enjoyable?
 
 
11. Are there any facilities, services or amenities that would have made your stay more comfortable?
 
 
12. What can we do to make your next visit more memorable?
 
 
13. Additional Comments:
 
       

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